Establishing Your Billing Service / Solid Waste Collection / Closing Your Account

Establishing Utility Service
HOMEOWNERS AND HOME RENTERS Applications for Service

must be filed with the District office 24 hours prior to commencing service. Application forms may be completed at the District office. Please call in advance to provide the required information. You may obtain this application form by clicking on this link:

Residential Service Application 10-21-13

Send the signed application along with the following to the District office:
• Valid Driver’s License (legible copy)
• Social Security Number
• Deposit (See Appendix “C” to the Rate Order for correct amounts or call the Billing Clerk at the office)
• Completed Contact Phone Numbers on the application (Home, Cell, Work)
• Billing Address Information if different than service address (on Application)
• E-Mail Address

COMMERCIAL Applications for Service

must be filed with the District office 24 hours prior to commencing service. Application forms may be completed at the District office. Please call in advance to provide the required information. You may obtain this application form by clicking on this link:

Commercial Service App 10-21-13-Website

Send the signed application along with the following to the District office:
• Valid Driver’s License of Owner or Responsible Agent (Legible copy)
• Corporate Identification Number
• Deposit (Contact Billing Clerk for correct amount)
• Contact Phone Numbers on the application (Cell, Work)
• Billing Address Information if different than service address (on Application)
• E-Mail Address

Solid waste collection is included

with your residential or light commercial water bill as a separate line item labeled sewer/solid waste collection. SMCMUD currently contracts with Waste Management to collect solid waste and recycling. SMCMUD is not responsible for the solid waste collection. If you did not receive service, contact Waste Management at 713-686-6666 and tell them you are in Southern Montgomery County M.U.D. If you live inside the City of Oak Ridge North, contact their public works

Closing Your Account
  • Contact Bonita Cheatham either by phone, 281-367-5383 x117 or email bonita@smcmud.com, she will need the date service is to be disconnected and a forwarding address.
  • On the day you requested service to be disconnected, we will send our field crew out to get a read, turn the meter off and lock it.
  • Your final bill will be calculated from the beginning of the current billing cycle thru the day of the disconnect.
  • Anything due on the account will be deducted from your deposit. If a balance remains on the account, you will receive a final bill indicating an amount due. If a credit remains after the final bill is calculated, a refund check will be issued for credit amount.
  • Once the final bill is calculated at the end of our cycle, refund checks will be mailed. This process could take as long as 6-8 weeks.