About
District Staff

Stefanie Miller – General Manager
(281) 367-5383 Ext. 115
Stefanie is responsible for all compliance and safety related tasks. She coordinates directly with O&M staff on system repairs and installations. Please contact Stefanie Miller for questions regarding:
- Water Leaks and Sewer Blockages
- Work Orders
- TCEQ Reporting and Permitting
- Storm Water Quality – SWPP
- Water Quality
- Safety
- Backflow Compliance
- Commercial Reclaimed Water Installations

Donna Smith – Administrative and Customer Service Manager
(281) 367-5383 Ext. 110
Donna has oversight on customer service and accounting tasks. Please contact Donna Smith for questions regarding:
- Accounts Payable/Receivables
- Vendor Communications
- Tax Exemption Certificates

Bonita Cheatham – Customer Service Specialist
(281) 367-5383 Ext. 117
Bonita prepares and administers utility billing and collections, service orders, and work orders. Please contact Bonita Cheatham for questions regarding:
- Customer Service
- Residential Reclaimed Water Installations
- Billing Inquiries
- New/Discontinued Service

Jorge Avila – Operator and Maintenance Manager
(281) 367-5383 Ext. 111
Jorge oversees all plant and facility operations.

Tommy Gardner – Operator
(281) 367-5383 Ext. 111

Carlos Estrada – Maintenance Technician

Joel Santillan – Maintenance Technician

Marcos Gallaga – Maintenance Technician
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District News
Weather Advisory: Best Trash Storm Schedule
With the latest snow forecast for Tuesday, Best Trash will be closed for regular operations Tuesday, 1/21/25. Please see the revised schedule below for the [...]
Town Hall Meeting – Oak Ridge Section 3 Phase 2 Utility Improvement Project
Town Hall Meeting - Oak Ridge Section 3 Phase 2 Utility Improvement Project January 14, 2025, 6 PM at District Office - 25212 Interstate 45 [...]