Donna Smith – Administrative and Customer Service Manager
(281) 367-5383 Ext. 110

Donna has oversight on customer service and accounting tasks.  Please contact Donna Smith for questions regarding:

• Accounts Payable/Receivables
• Vendor Communications
• Tax Exemption Certificates

Stefanie Miller – Compliance and Safety Coordinator
(281) 367-5383 Ext. 115

Stefanie is responsible for all compliance and safety related tasks.  She coordinates directly with O&M staff on system repairs and installations.  Please contact Stefanie Miller for questions regarding:

• Water Leaks and Sewer Blockages
• Work Orders
• TCEQ Reporting and Permitting
• Storm Water Quality – SWPP
• Water Quality
• Safety
• Backflow Compliance
• Commercial Reclaimed Water Installations

Bonita Cheatham – Customer Service Specialist
(281) 367-5383 Ext. 117

Bonita prepares and administers utility billing and collections, service orders, and work orders. Please contact Bonita Cheatham for questions regarding:

• Customer Service
• Residential Reclaimed Water Installations
• Billing Inquiries
• New/Discontinued Service

Amber Fernandez – Project Coordinator
(281) 367-5383 Ext. 116

Amber is the initial contact for new/redevelopments and site modifications.

Jorge Avila – Operator and Maintenance Manager
(281) 367-5383 Ext. 111

Jorge oversees all plant and facility operations.

Tommy Gardner – Operator
(281) 367-5383 Ext. 111

Carlos Estrada – Maintenance Technician

Joel Santillan – Maintenance Technician

Marcos Gallaga – Maintenance Technician